The Field Installation QA lead position is established to efficiently support and ensure a service meets the established standards of quality including reliability, usability and performance through common KPI’s, methodology, procedures resources and trainings.
To ensure that Ceragon Networks achieves maximum returns on invested (working) capital on projects globally and ensure customer satisfaction.
The Field QA lead should be pro-active, self-directed and possesses an atypical high-quality bar for themselves.
Roles & Responsibilities
Global responsibility for Quality Assurance related to Field services, and that procedures are available and followed.
Active participation in the strategic process of ensuring Ceragon Networks has the correct skill-set, tools and processes to drive the field QA.
Support the regions when requested with respect to the installation and acceptance test standard.
Active participation in sub-contractor selection, and selection criteria.
Responsible for monitoring/follow-up subcontractor performance, including management of the deliverables. Establishes metrics and supplier scorecards to collect end-user feedback and identify areas requiring improvements or corrective action. Drives corrective action plans as required.
Ensuring that quality systems are established, complied with and improved, including health, safety and working environment, in accordance with applicable routines and instructions.
Close contact and collaboration with all relevant units and departments in the company.
Performs other duties as requested
Consolidate & provide routine weekly, monthly and quarterly reporting as required by the Company’s procedures.
Provide ad-hoc reports as required.
Maintain a high degree of accuracy in the reporting.
Minimum 5 years with implementation experience in the telecom area -MUST
Technical education an advantage, but courses and extensive experience are equivalent.
Be a strong leader with experience in implementing and shaping the company’s QA processes and strategies.
Must have excellent computer skills including Microsoft office suite.
Should have basic understanding of commercial contract/sub-contract management, business agreements, and general business practices.
Strong process orientation; well-structured and well organized, ability to manage multiple tasks.
should have strong multi culture skills and experience in matrix work
Ability to manage time and resources effectively, meet deadlines and execute on strategic objectives.
Self-motivated, high integrity, professionalism, and with the ability to work well with others and eager to be successful, resourceful problem-solver.
Fluent English – must
International travel – ~35%
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